Both the buildings and the outdoor areas of the museum are accessible for people using wheelchairs and rollators.
An elevator enables entry to the model railway layout inside the building for overnight stays as well as to the footbridge near the parlour car. Unfortunately, the footbridge leading to the driver's compartment of the 01 111 is not accessible.
The museum is located inside a heritage-protected former motive power depot. Tracks and older pavements may lead to limited accessibility. The roundhouse provides different types of seating.
An accessible toilet is available inside the roundhouse as well as inside the center for museum education (MUPÄZ).
Special offers for seeing- and hearing-impaired people as well as a tour in simple language are currently in preparation.